A Human Resources Manager, or HR Supervisor, is responsible for coordinating all administrative activities related to an organization’s personnel. Their duties include developing recruitment strategies, implementing systems for managing staff benefits, payroll and behavior and onboarding new employees.
Human Resources Managers set the tone for the entire human resources department. From employee relations to payroll to compliance issues, the HR department helps ensure that an organization runs smoothly, and the Human Resources Manager is at the helm.
Pursuing a HR career is not for the faint of heart. Being responsible for making hiring and firing decisions, keeping watch over employee welfare and handling a company’s most sensitive information isn’t for everyone.
Successful businesses thrive on secure employee–employer relationships and the professionals who support those connections. Being able to identify and resolve employee concerns as they develop creates a more satisfying work environment for employees and employers alike.
The HR team deals with a lot of people and their concerns, from workload to salary complaints to conflict resolution in the workplace. As a human resource management professional, a Human Resources Manager needs emotional intelligence and empathetic skills to ensure the understanding of where the person is coming from before making any judgment. It could be that the employee just needs to get something off his chest and only needs a listening ear. Or he might be airing his grievances so he can get help. Whatever the case, it is the HR Manager's responsibility to listen to the employees and ensure he or she got his or her message across clearly.